Tick the " External disks" option to show the WD My Passport for Mac on the desktop.ģ. Go to Finder > Preferences > General tab.Ģ. To revert this situation, you must follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.ġ. In other words, you didn't allow the connected external hard drives to show up in the Finder or on the desktop. If the WD Passport not showing up in Finder and desktop, the configuration of the Finder Preferences may prevent your WD My Passport drive from being seen. If the WD Passport not showing up or working on Mac issue still exists after the basic checks, go ahead to try out the solutions below to make it show up on Mac. Sometimes, the incompatible file system of the drive makes this WD My Passport not detected. Then check if the WD passport drive is formatted to APFS (APFS partitions can't be recognized on macOS 10.12 or earlier versions), EXT4, or NTFS. Check if it's identified as USB External Physical Disk and GUID Partition Map. Use the Disk Utility to check the setup from your hard drive. Try also to shut down the Mac completely, wait 10 seconds, and then power on, sometimes the system just needs to start fresh from all background activities.ĥ. In some cases the software (drivers, firmware) that sits in the USB port can be hung, after the reboot check again if your WD My Passport drive now is showing up in Disk Utility/Finder or not. You can make a test with a flash drive or a known working hard drive to check the cable integrity for example.Ĥ. Check whether the USB cable and USB port are not working by connecting other hard drives to this USB port or USB cable and see if that makes a difference. As sometimes an older Mac is not able anymore to transfer all the power a new generation drive needs to run it properly, you can also try a USB hub with its independent power supply to feed the energy the drives need.ģ. Safely remove the WD My Passport and reconnect it to the USB port. First simply check if the WD drive's LED is turned on and/or try to listen to if it makes any spinning sound.Ģ. Usually, malfunctioned USB port or Mac computer, a broken USB cable, and some other hardware problems could lead to WD My Passport/ WD My Passport Ultra not showing up on Mac.īefore going further troubleshooting, doing the following basic checks is very necessary.ġ. So, recover your data with iBoysoft data recovery software in advance. If unfortunately, you can't remember the password, you can only reformat the WD My Passport for Mac hard drive to make it work again, but at the expense of data loss. To fix WD My Passport not working on Mac or WD unlocker not working (though you know the right password) after the macOS Monterey update, simply download, update, and install the latest WD Discovery Utilities for macOS 12 macOS Monterey.
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